Cannot find symbol

[anituchka]

Hi, I've been trying to add symbosl DLTR and BVN in my Instrument Manager but they are not there. I did a search-nothing, what am I doing wrong? thanks

[NinjaTrader_Jason]

Hello anituchka,

Can you please tell me how you added these two instruments. If you re-add the instruments, do they appear in the Instrument Manager?

I tested it on my end, but it worked as expected, see screenshot.

[anituchka]

i did absolutely the same, but nothing was found.

[NinjaTrader_Jason]

Can you please restart NinjaTrader and check if this will make any difference. If not, please recreate the stock, click Ok once finished and check again.

[anituchka]

I did and I still cannot find them.

[NinjaTrader_Jason]

Do you see the stock listed if you scroll through the list of available instruments instead of searching it?

Did you click OK in the Instrument Editor window when you created the instrument?

[anituchka]

I don't see these 2 instruments in the list. I only have 729 instruments in the list of instruments.

[anituchka]

is it possible for somebody to call me please? it takes forever to solve this by email and it will only take you a couple of minutes i am sure

[NinjaTrader_Jason]

Can you please send an email to support[at]ninjatrader[dot]com that includes your phone number (landline if possible). Please reference this forum thread in the email as well.

Me or my colleagues will give you a call to solve your issue.

[anituchka]

i did, thanks