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    Error/closing down

    Hello,

    I'm not sure where to post this, so I'll try here.

    I was running the NT7 and encountered a problem..... "NT hes encountered a problem and needs to close. The data was written to a trace file. Send this file via e-mail." or something like this.... What trace file and what address do I send the e-mail to??

    I tried restarting the computer and tried running NT7 again and the same as above happened.

    #2
    Hello pinballmad,

    Thank you for your post.

    In order for me to understand what may be taking place with your set up, please send the most recent Log & Trace files.

    They can be found in your (My) Documents folder at the folders:

    1. NinjaTrader 7 > Trace > trace.YYYYMMDD.txt

    2. NinjaTrader 7 > Log > log.YYYYMMDD.txt


    Please include a reference to this thread & make it to my attention. You can email it to support AT ninjatrader DOT com.
    ChipNinjaTrader Customer Service

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