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Ninjatrader zenfire demo not updating live prices

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    Ninjatrader zenfire demo not updating live prices

    Hello i downloaded and installed Zenfire Ninjatrader demo 2 days back. But i am not able to see live quotes. i am able to see charts from previous days, but no new prices. Whats wrong??

    i use Vista

    #2
    i am able to connect also, but no live prices

    Comment


      #3
      Hi thestockbull,

      Thank you for your post and welcome to the NinjaTrader support forum!

      Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

      In the message, please include the following:
      1.) A link to this forum thread.

      2.) Your most current trace file
      You'll find the trace file in the My Documents > NinjaTrader 6.5 (or 7) > Trace folder.
      Today's trace file would be named 'trace.20100817.txt'.
      KyleNinjaTrader Customer Service

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        #4
        My problem is solved. i had not rolled over the series. But i am amazed with the quick response i got from Ninjatrader team. This guy named Kyle is really helpful Thanks mate

        Comment


          #5
          Hi thestockbull,

          Thanks for your kind words.

          I'm glad that you're up and running! Let me know if any other questions come up.
          KyleNinjaTrader Customer Service

          Comment


            #6
            Again i am not able to see live prices. When i start Ninjatrader i get prices till current day but no live prices every minute. What to do? i did not change any setting

            Comment


              #7
              Hello thestockbull,

              What markets are you trying to view? Please provide some examples of symbols that are not populating with live data.

              Thank you,
              ChipNinjaTrader Customer Service

              Comment


                #8
                i am watching s&p500, dax, dow futures. None is updating live prices

                Comment


                  #9
                  Hello thestockbull,


                  You will need for those markets to be open/trading to see Live price action.

                  Please let us know if this issue persists once these markets are open.

                  Thank you,
                  ChipNinjaTrader Customer Service

                  Comment


                    #10
                    Hmmm...wonder why? Maybe markets closed...???

                    Comment


                      #11
                      even now i am not able to see live prices. whats wrong?

                      Comment


                        #12
                        The markets are closed today...Its Labor Day

                        Comment


                          #13
                          oh ok. i do not stay in US. so dont have much idea about holidays. i will check tomorrow then if the problem persists. i am new to ninjatrader and US markets

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