connection to MBTrading

[sagargv]

I am using MBTrading connection for real time and intra-day historical data. It has been working until yesterday. I have started to get this error when I try to load a chart with 1 min or any other intra-day chart.

"Error on loading chart data for 'NFLX' Default': Error (errServerSideCompress) on loading historical data".

Any ideas on what this means?

Thanks.

[NinjaTrader_Chip]

Hello,

Thank you for your post.

The NFLX may not be included as default symbol in NinjaTrader. When this situation occurs you will need to do the following:

1. First build a connection to Yahoo (free data for EOD equities): link

2. Connect to Yahoo & bring up a new chart; e.g. AAPL (see screenshot)

3. Once you have this chart up just type in the symbol you want & hit enter.

This is called “on the fly” stock creation & it is the best way for setting up equities & ETF’s that are not already included with NinjaTrader.

Please let me know if this does not resolve the issue.

[sagargv]

Hi, If I use my TDAmeritrade a/c, then I dont have any problems retrieving intraday or daily-weekly historical chart data. Same thing with Yahoo or Google - I can get daily-weekly chart data.

With MBTrading, I was earlier able to retrieve intraday and daily-weekly historical day until Fri. Since then I have been getting below data whenever I try to chart any symbol (all symbols have been added to my NT database).

"Error on loading chart data for 'NFLX' Default': Error (errServerSideCompress) on loading historical data".

Thanks.

[NinjaTrader_Chip]

Hello sagargv,

It may be necessary to edit the symbol mapping for NFLX & MB Trading. You can access this edit dialog by going to Tools > Instrument Manager > and then selecting the NFLX symbol & selecting the “Misc” tab. See screenshot.

If this does not resolve the issue, I will need you to send me your most recent Log & Trace files so I can see if there are any errors taking place in the background.

They can be found in their (My) Documents folder in the following folders:
1. NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt
2. NinjaTrader 6.5 > Log > log.YYYYMMDD.txt

If you are using NinjaTrader 7 then just substitute 7 for 6.5 in the file path above.

Make sure to attach these text (.txt) files to your response/email to support AT ninjatrader DOT com.

Thank you,