Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Login problem after Windows XP update install.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Login problem after Windows XP update install.

    When I exit NT 6, the program closes but the NinjaTrader.exe does not close. And it uses a lot of memory. 137,152K. If I try to open NT 6 again, I get an error message stating I can't open 2 NT 6s at one time on the same computer. I can close the NinjaTrader.exe by using the End Task feature of Windows XP. This temporarily sloves the problem. The next time I close NT 6 the same thing happens again. The NinjaTrader.exe does not close. This problem began after I installed the lastest Windows XP update on 8/29/07. Any suggestions?

    #2
    Hi MikeS:

    Thank you for reporting this to us.

    I am not for certain as to why this would be occuring after the latest Windows XP update as we have had no other reports.

    Are you experiencing any other application issues on your pc since the update or is this specific to NT?

    Can you provide the exact steps needed to re-produce?
    What happens if you restart your pc and then launch NT and close the application?

    Are you closing only the Control Center or are you disconnecting from your datafeed first and closing each chart/order entry window seperately and then closing the application?

    Best regards,
    RyanNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by MiCe1999, Today, 05:55 PM
    0 responses
    4 views
    0 likes
    Last Post MiCe1999  
    Started by volIQ, Today, 05:43 PM
    0 responses
    7 views
    0 likes
    Last Post volIQ
    by volIQ
     
    Started by afoschini, 05-18-2020, 09:03 AM
    6 responses
    866 views
    0 likes
    Last Post shodown888  
    Started by M_ichel, Yesterday, 02:21 PM
    6 responses
    38 views
    1 like
    Last Post M_ichel
    by M_ichel
     
    Started by daledg28098, Today, 03:19 AM
    2 responses
    20 views
    0 likes
    Last Post bltdavid  
    Working...
    X