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    License expired

    I use a broker license for the direct version as a trade entry platform.
    Yet now the license the broker gave me just to use the platform says its expired yet it says expires 2099?
    Clearly I don't have to buy a license just to use the direct version right?
    Because I don't use the added features just the trading.
    Last edited by Mike_32; 07-15-2010, 04:23 AM.

    #2
    Hi Mike,

    Can you send a note with your license to support at ninjatrader dot com and refer to this post. We will offer further assistance there.
    Vince B.NinjaTrader Customer Service

    Comment


      #3
      Thanks its fixed they just changed the way the do it they don't give to the broker anymore they give it to individuals I didn't know about this is there a post on here about it?
      Thanks,

      Comment


        #4
        We don't have a post about this, but it is something that has changed on our end and everyone should receive a new license after they have filled in the license.
        Vince B.NinjaTrader Customer Service

        Comment


          #5
          same problem

          Hi there,

          I have the same problem. I use Mirus Futures as my broker, however, I get this message that my license is expired. What can I do now? I already send a mail to the support, but I guess they will react too late.

          Comment


            #6
            Originally posted by Kaldo View Post
            Hi there,

            I have the same problem. I use Mirus Futures as my broker, however, I get this message that my license is expired. What can I do now? I already send a mail to the support, but I guess they will react too late.
            The problem is solved. Many thanks to the support!

            Comment


              #7
              Yet another license problem

              I now have the same problem. Mirus Futures is my broker and when I start my system today I get the message my license is expired. Zenfire is still working so I know it is not a problem on there side. Please correct.

              Comment


                #8
                Originally posted by ezinvestor View Post
                I now have the same problem. Mirus Futures is my broker and when I start my system today I get the message my license is expired. Zenfire is still working so I know it is not a problem on there side. Please correct.
                Problem solved. Thank you support

                Comment


                  #9
                  hey just got back from holiday and I have the same issue. I m with Mirus, data feed Zen fire. I am able to connect it seems all fine yet i got the license expired message when i click on the NT icon. Any suggestions?

                  Comment


                    #10
                    Hello t_mac15,

                    Please send a note with your license (Help > License Key) to Support [AT] NinjaTrader [DOT] com and refer to this post.
                    KyleNinjaTrader Customer Service

                    Comment


                      #11
                      license expired

                      Ive made application for the new license to pre date nt7 release and have receieved no answer after 20 hrs...where do I get teh new key?

                      Comment


                        #12
                        Hello laredo78676,

                        Thanks for your post.

                        Please send a note to Sales [AT] NinjaTrader [DOT] com to report this and we will follow up with you.
                        KyleNinjaTrader Customer Service

                        Comment


                          #13
                          atten Kyle

                          Hi

                          Kyle I have sent the email to the address you gave me and am awaiting next step.

                          Thank you.
                          cj

                          Comment

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