Problem connecting to Patsystems with demo account

[maskiepop]

Hi,

I am having trouble connecting to Patsystems on my newly setup demo account. It seems to get stuck at the "Connecting" state. This is my first time to use this demo account. The log shows:

• 25/08/2007 12:59:58 AM|1|4|Verifying license at primary server...

• 25/08/2007 1:00:05 AM|2|4|Session Break (Version 6.0.1000.4)

• 25/08/2007 1:00:05 AM|1|4|Current license: Type=SimulationOnly State=Verified StartDate=1/01/2005 EndDate=1/12/2099 Collective2 Dtn ESignal External OpenTick Replay Simulator Yahoo Gain FFastFill Hosted InteractiveBrokers MBTrading Patsystems TrackData TradingTechnologies AdvancedStrategyManagement AutomatedTrading BasicEntry Charting SuperDom

• 25/08/2007 1:00:40 AM|1|4|Automated trading disabled

• 25/08/2007 1:00:50 AM|1|2|LiveSimFeed: Primary connection=Connecting, Price feed=Connecting

Appreciate any help you can give.


Thanks

[NinjaTrader_VinceB]

Hi,

Thank you for your post.

In 99% of the cases where you try to connect to Patsystems and the connection just hangs, it means that some of the account information is not entered correctly.

Most likely either the Host Address or the Price Address is mistyped or there is an extra space between the numbers. Please check this since the software is case sensitive.

Go to Tools--> Account Connections and highlight your account. Then click Change and update your account information, restart the software and then try to connect again.



Vince

[maskiepop]

Hi,

Thank you for your post.

In 99% of the cases where you try to connect to Patsystems and the connection just hangs, it means that some of the account information is not entered correctly.

Most likely either the Host Address or the Price Address is mistyped or there is an extra space between the numbers. Please check this since the software is case sensitive.

Go to Tools--> Account Connections and highlight your account. Then click Change and update your account information, restart the software and then try to connect again.



Vince

Vince,

That worked. Thanks very much. I feel a bit silly messing up like that.

Cheers.