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    blank white charts

    Strange new difficulty with Ninja. When I try to create a new chart with the current contract, I am only able to get two of them to show me a chart, TF and YM. All the others, such as ES and NQ, just return a blank chart with nothing on it. What in the world is wrong? Some kind of corruption somewhere? I'm using Zenfire datafeed with Mirus Futures, I'm connected properly (because the TF and YM charts are up to date and advancing properly). What in the world is wrong? Oh, I'm not using the latest version of Ninja, I'm back on 6.5.1000.14, but that should still work fine, right? What's wrong? Thanks, Tasuki

    #2
    Hello Tasuki,

    Thank you for your post.

    Please answer the following questions so I may further assist:
    • Can you please confirm you are attemting to plot the 09-10 expiry for the ES and NQ.
    • Can you please right mouse click witin your chart and select Reload historical data or is the option greyed out?
    • What time interval chart are you attempting to open such as a 150 Tick, 5 Minute, Daily, etc.
    • Are you receiving data within the Orders tab of the Control Center?

    Please upgrade to NinjaTrader 6.5.1000.16 at the link I have provided below.



    I look forward to assisting you further with this issue.
    Christopher J.NinjaTrader Customer Service

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      #3
      Thanks, CJ. Well, I just upgraded to v16, and that did the trick. Musta been some sort of glitch somewhere. Anyway, all's well that ends well, eh? Thanks again.
      Tasuki

      Comment


        #4
        Glad to hear it's now working for you, Tasuki. Thanks for the update.
        Ryan M.NinjaTrader Customer Service

        Comment

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