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freeze on ordering enter, and filling

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    freeze on ordering enter, and filling

    Recently, when there is an order filled, then submitted all the ATM orders, the NT frozen for a few seconds. And when it moved fast, it freezes a little. It only happens for the last 3 days, nothing is change on my computer.

    What could happened and how to fix it?

    #2
    Hello MoreYummy,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.

    2.) Your most current trace file.
    You will find the trace file in the My Documents > NinjaTrader 6.5 > Trace folder.
    Today's file would be named trace.20100625.txt
    KyleNinjaTrader Customer Service

    Comment


      #3
      Hello MoreYummy,

      We have received your file & will respond after we complete the evaluation.

      Thank you,
      ChipNinjaTrader Customer Service

      Comment


        #4
        Ok.

        Is it done soon?

        or reply via email?

        thanks.

        Comment


          #5
          Hi MoreYummy,

          Please send me a PM with your email address so that I may double check on the status of this case.
          KyleNinjaTrader Customer Service

          Comment

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