Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

freeze on ordering enter, and filling

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    freeze on ordering enter, and filling

    Recently, when there is an order filled, then submitted all the ATM orders, the NT frozen for a few seconds. And when it moved fast, it freezes a little. It only happens for the last 3 days, nothing is change on my computer.

    What could happened and how to fix it?

    #2
    Hello MoreYummy,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.

    2.) Your most current trace file.
    You will find the trace file in the My Documents > NinjaTrader 6.5 > Trace folder.
    Today's file would be named trace.20100625.txt
    KyleNinjaTrader Customer Service

    Comment


      #3
      Hello MoreYummy,

      We have received your file & will respond after we complete the evaluation.

      Thank you,
      ChipNinjaTrader Customer Service

      Comment


        #4
        Ok.

        Is it done soon?

        or reply via email?

        thanks.

        Comment


          #5
          Hi MoreYummy,

          Please send me a PM with your email address so that I may double check on the status of this case.
          KyleNinjaTrader Customer Service

          Comment

          Latest Posts

          Collapse

          Topics Statistics Last Post
          Started by iantriestrading, Today, 09:50 AM
          1 response
          3 views
          0 likes
          Last Post NinjaTrader_ChelseaB  
          Started by samish18, 10-27-2024, 05:48 PM
          8 responses
          143 views
          0 likes
          Last Post NinjaTrader_ChelseaB  
          Started by g0sty, Today, 09:24 AM
          2 responses
          11 views
          0 likes
          Last Post g0sty
          by g0sty
           
          Started by Thomas79, 04-25-2025, 08:14 AM
          3 responses
          23 views
          0 likes
          Last Post NinjaTrader_Jesse  
          Started by op1031, Yesterday, 10:22 AM
          4 responses
          22 views
          0 likes
          Last Post NinjaTrader_Gaby  
          Working...
          X