New Charts

[jfhorton]

I have a demo. Zen-Fire is connected per the green block in the lower left-hand corner. When I create a chart, however, nothing loads - just a blank screen. What to do? Thanks

[NinjaTrader_ChristopherJ]

Hello jfhorton,

Thank you for your note.

Please answer the following questions so I may further assist:

• Are you receiving data within the Orders tab of the Control Center?
• Are there any error messages in the Log tab of the Control Center?
• What time interval chart are you attempting to open?
• When you right mouse click within your chart are you able to Reload historical data or is the option grayed out?
• What instrument and expiry month are you attempting to load?

I look forward to assisting you further with this issue.

[jfhorton]

No, I am not received data in the orders tab - however, the Zen-Fire box is green in the lower left corner

[jfhorton]

Just trying to load a 1 minute ES current contract chart
Not getting any error messages.

[jfhorton]

I just noticed that the defaulted contract is 06/09 not 10 - how do I change that? That's the problem - wrong contract

[NinjaTrader_ChristopherJ]

The current ES contract will be ES 09-10. Please follow the instructions below to rollover the expiration date of a futures contracts.

• From within the NinjaTrader Control Center window select the menu Tools > Instrument Manager
• Highlight the contract you wish to rollover in the left side of the Instrument Manager window
• Press the ">" button (the instrument will disappear from the list)
• Press the "<" button and the instrument should re-appear with the front month expiration date

[jfhorton]

I changed the instrument to 10. Now when I insert a chart, the format data series says "you need to select an instrument". I have future as "Type" and ES 07-10 for "Name"

[jfhorton]

Also there is no data coming in the order box -

[NinjaTrader_ChristopherJ]

Do you currently have the ES 09-10 instrument in your Default list? If so please set Type to Defualt and select ES 09-10 from the Name drop down window.

[jfhorton]

Think I just figured it out - I just got the chart up and the data is now appearing in the order box - thanks for help!

[NinjaTrader_ChristopherJ]

No problem at all, glad to help.


Have a great day!