Live trading connection problem

[marshall]

This is really basic, but I haven't found a solution here...
I can't get the live trading connection to ZenFire to work. I've checked the broker passwords and NT subscription license key, but when I select my broker in the Account list, the DOM remains in beige, i.e., inactive state. I activated the subscription a couple months ago but have not tried to trade live until now. Been in sim for a long time. Please advise on what to do or point me to the thread that I've been missing.

Thanks.

[NinjaTrader_Chip]

Hello marshall,

Thank you for your post.

Normally to access Live trading you would do the following:

After you bring up NinjaTrader, go to File & uncheck Global Simulation Mode.

This will allow you to toggle between Simulation & Live trading.

You will need to do this every time you bring up NinjaTrader. However, you can log in to Live trading by going to
Tools > Options & on the Simulator tab un-check “Always start in simulation mode” & click “OK”.

Now you can be logged on to Live trading immediately upon bringing up NinjaTrader.

For more information about this feature, please see the following link:

http://www.ninjatrader-support.com/HelpGuideV6/helpguide.html?GlobalSimulationMode

If this does not resolve the issue, please send a note to support AT ninjatrader DOT com with your license key & we will test it on our end.

We look forward to hearing from you.