No connection through Gain

[Loki45]

Hi,
with a new 6.5 installation on a 64bit/Windows 7 platform, I can't access my Forex/Gain account anymore. The error message, immediately after clicking the connect, is "Unable to connect to Gain API, System.NetWebException: The underlying connection was closed: Could not establish trust relationship for the SSL?TLS secure channel...".
On my other machines, running on 32 bit XP or Vista, login is no problem.

[NinjaTrader_Chip]

Hello Loki45,

Thank you for your post.

In this case, please remove, repair, and recreate the connection to GAIN:
1. Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
2. Then go to the Tools menu--> select Options--> select the Misc tab--> click Repair DB
3. Restart NinjaTrader
4. Please go to the Tools menu--> select Account Connections and recreate the account connection.

For instructions on getting reconnected to GAIN, please see this link:

http://www.ninjatrader.com/webnew/support_GAIN.htm

After completing this procedure, reboot your PC, restart NinjaTrader, & see if the issue persists.

If you continue to experience this issue, please send your Log & Trace files for today’s date to support AT ninjatrader DOT com

You can find these in the My Documents section at the folder path:
1. NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt
2. NinjaTrader 6.5 > Log > log.YYYYMMDD.txt

Simply attach these text files (.txt) to your email.

I look forward to hearing from you.