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v6.5 stuck order

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    v6.5 stuck order

    i have removed and re-installed 6.5, clicked every "cancel" button and cannot get it to clear this pending order.

    #2
    Hi duck_CA,

    Thank you for your post.

    Can you please reset your simulation account. Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account.
    • From the NinjaTrader Control Center window select the menu Tools > Options
    • Select the "Simulator" tab
    • Press the "Reset" button

    If the order is on your live account you will want to wait until your broker resets their servers to clear that order. You will also want to confirm with them that the order will not be filled.
    Ryan O.NinjaTrader Customer Service

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