Missing ticks in ES 06-10 on 5/21/10

[LLO9999]

My ES 06-10 578 tick chart jumps 12 point at 9:46 on 5/21/10. I have reloaded the data, repaired the database, and renamed the database all to no effect. Any suggestions?
Thanks
Len

[NinjaTrader_Ben]

Hello,

Reset (both) your session times to 12:00AM and reload again.

If that does not fill it, let me know and I'll see if I can reproduce the issue.

[LLO9999]

Reset session times

Hi Ben,
They were already at 12:00 AM so I set them to 9:30 AM and 4:15 PM, reloaded, no affect, then set back to 12:00 AM on both, reloaded, no affect.
Len

[NinjaTrader_Ben]

Hello,

Thank you for your note.
I cannot reproduce it with Zen-Fire. Who is your data provider?

[LLO9999]

My data provider is Zen-Fire

[NinjaTrader_Ben]

Hello,

And you right-clicked and reloaded again, right?
I'm not sure what the issue is. Try deleting your historical data and pulling up a new chart:
Please delete your historical data for this instrument with the instructions provided below:

• Select the Tools menu
• Select the "Historical Data" menu item
• Select "Delete" menu item
• Delete the applicable data

Once the data has been deleted open a new chart and let us know if the data backfills correctly.

[LLO9999]

Deleted the historical data, opened chart again, same missing ticks.

[NinjaTrader_Jason]

Hello LLO9999,

Unfortunately the missing ticks are as expected. The historical data server was down from 9:44 AM EST to 9:47 AM EST last Friday and did not record data between these times. Our apologies for the inconvenience.