Missing overnight historical data

[mrpowerballad]

No overnight data is showing up for any instruments I pull up. I am using NT 6.5 and get the following message in my log:

Unable to connect to Ninja trader data server (64.202.118.132/31654): An existing connection was forcibly closed by the remote host.

[hanslama]

the same here

[tick bandit]

I can connect but there is a gap from 11pm central

[NinjaTrader_Tim]

My sincere apologies for the inconvenience, but we have just discovered a recent down in our historical data server, we are diligently working to resolve the issue and will alert you once it is back up.

[NinjaTrader_Tim]

Hi mrpowerballad, hanslama and tick bandit,

This issue has been resolved, please restart NinjaTrader.

Thank you for your patience.

[mrpowerballad]

Tim,

I shut down NT and restarted my computer, but am still missing the data and still receiving the same log message.

[tick bandit]

still seem to have the issue, it also isn't saving any of the data after I relaunch ninja. I created a new chart to see if there was a corruption but it is not the case.

[hanslama]

Stil can't connect to data server
Unable to connect to Ninja trader data server (64.202.118.132/31654): An existing connection was forcibly closed by the remote host.

[NinjaTrader_Tim]

Hi,

Can you please try restarting your machine. If the issue persists, please send a note to:
[email protected]
with ATT:TIM in the subject line

and reference this post:

http://www.ninjatrader.com/support/forum/showthread.php?t=29266

[NinjaTrader_Tim]

Hi all,

It appears the server is still down, I will alert you once the issue is resolved.

[NinjaTrader_Tim]

Hi,


This issue has been resolved, please disconnect and reconnect to your provider.

Thank you for your patience.

[tick bandit]

All looks good here Tim, thank you for the follow up.

[NinjaTrader_Tim]

Great!

Keep in mind, that, unfortunately, the data while the server was down, will not be available.

[mrpowerballad]

Thanks, Tim.

[eDanny]

This happens all too frequently lately. Why is there not a backup server? Why do we have to deal with data gaps because of the lack of a backup server? I was trying to open a trading room this morning but had nothing but bad data. I'm not trying to stir up trouble but when this happens quite frequently shouldn't someone be looking for a cure?