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I just get a blank chart.

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    I just get a blank chart.

    I just installed NinjaTrader 6.
    I connect to simulating trading, then I try to bring up a chart, but it's always white with nothing on it.

    I thought I followed the instructions correctly. Any suggestions?

    Thanks,
    Dan

    #2
    Welcome at NinjaTrader.

    - Which broker feed are you connected to? Or just the Sim Feed?
    - Which instrument do you have an your chart?
    - Please check the logs. They usually hold an indication of what's going wrong.

    Comment


      #3
      The connectivity provider you are connecting to likely does not provide Historical Data. Keep in mind, NinjaTrader is NOT a market data vendor.

      Following is a link to a matrix that displays our connectivity providers and their varying levels of service relative to market data.

      RayNinjaTrader Customer Service

      Comment


        #4
        Blank Chart on Specific Instument - QM 09/07

        I have a wide range of instruments that populate fine. Was able to select QM sept contract in instrument manager, says it is loading data then nothing... I have tried to download from IB where I can display historical data and trade the instrument. Also tried from zen-fire. Any suggestions?

        Comment


          #5
          Originally posted by Drew View Post
          I have a wide range of instruments that populate fine. Was able to select QM sept contract in instrument manager, says it is loading data then nothing... I have tried to download from IB where I can display historical data and trade the instrument. Also tried from zen-fire. Any suggestions?
          Please see here: http://www.ninjatrader-support.com/v...ighlight=nymex

          Comment


            #6
            Thanks for the info guys

            I'll try the suggestions.
            (I think my problem is that I wasn't connected to a service provider)

            Dan

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