Data Problems

[barrosco]

Dear friends,
Yesterday the currency futures (globex) had their data with Errors.
Please, how can I fix these problems? They are making problems even in the Daily charts.

[NinjaTrader_ChristopherJ]

Hello barrosco,

Thank you for your note.

Can you please tell me what data provider you are connected to within NinjaTrader as well as the instruments you experience this issue with.

I look forward to assisting you further with this issue.

[barrosco]

Data provider and instruments

Dear ChristopherJ,
Data provider: Interactive Brokers
Instruments: 6A (australian dollar), 6B (pound) and 6Y (yen)
Thanks for your attention.
Regards

[barrosco]

Please, is there a way to fix it?

Please, is there a way to fix it?

[NinjaTrader_VinceB]

Hi,

Chris is not in yet. Can you please send a note to support so we can follow up there. Refer to this post when you send in your note.