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    Charts Not Updating

    I am new to NT, and am using NT7 Beta. My broker is MBTrading. I completed the MBT symbol mapping in the instrument manager, but when I open a chart I am not receiving any live data. No error messages either. I tried it on ES, GC, and CL with the same results.

    Please advise.

    Thank you

    #2
    Hi,

    Thank you for your post.

    What version of NinjaTrader and MBT do you have installed? For NT you need to be on V6.5.1000.15 which you can check under Help--> About.
    For MBT you need to be on Navigator window 11.5.0.5.

    If you don't have this version you can download it from our website here:
    Vince B.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_Vincent View Post
      Hi,

      Thank you for your post.

      What version of NinjaTrader and MBT do you have installed? For NT you need to be on V6.5.1000.15 which you can check under Help--> About.
      For MBT you need to be on Navigator window 11.5.0.5.

      If you don't have this version you can download it from our website here:
      http://www.ninjatrader.com/webnew/support_MB.htm

      Thanks. I actually had different versions of Ninja and MBT than what you posted. I did switch to the versions you suggested, and repeated the symbol mapping in NT 6.5. However I am still not receiving any data. I am connecting to MBT without any problems, but no data, and no error messages.

      Comment


        #4
        Hi,

        Can you send a note to support and refer to this post. We will further assist there.
        Vince B.NinjaTrader Customer Service

        Comment

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