Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
TT disconnecting
Collapse
X
-
Hi BobNowak,
Thank you for your post.
I am not aware of any TT server side issues. Likewise, we have not received similar reports from other users.
We realize that lost connections can be frustrating. A connection state between NinjaTrader and your broker/market data vendor is not dictated by NinjaTrader. The NinjaTrader application only reports the connection state as it is reported by the API you are connected through. NinjaTrader behaves like a radio receiver in that it receives signals from the connected server. If the signals are not coming through, the underlying broker/market data vendor API reports this to the NinjaTrader application which in turn reports this back to you. Once a loss of connection is reported, NinjaTrader or the underlying API wil continuously try to re-establish a connection.
Common reasons that contribute to connection stability are:
- ISP issues
- Hardware firewall changing IP addresses frequently
- Dynamic IP addresses changing frequently intraday. Usually this happens once a week buy you may want to check with your ISP. If they do change daily, requesting a static IP address may help.
- With Windows XP SP2, if you have more than 10 open TCPIP socket connections (10 programs making socket connections through the internet) Windows will randomly shut down some connections
- Broker/market data servers may be experiencing temporary downtime
Does this PC connect to the internet via a wired or a wireless connection?KyleNinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by pibrew, Today, 06:37 AM
|
0 responses
1 view
0 likes
|
Last Post
by pibrew
Today, 06:37 AM
|
||
Started by rbeckmann05, Yesterday, 06:48 PM
|
1 response
14 views
0 likes
|
Last Post
by bltdavid
Today, 05:43 AM
|
||
Started by llanqui, Today, 03:53 AM
|
0 responses
6 views
0 likes
|
Last Post
by llanqui
Today, 03:53 AM
|
||
Started by burtoninlondon, Today, 12:38 AM
|
0 responses
11 views
0 likes
|
Last Post Today, 12:38 AM | ||
Started by AaronKoRn, Yesterday, 09:49 PM
|
0 responses
15 views
0 likes
|
Last Post
by AaronKoRn
Yesterday, 09:49 PM
|
Comment