Verify License Error

[Romulan]

6.5.1000.15

New to NT and using Sim account with ZenFire.

Have been using NT for the last week now with no issues. On Friday I received a "Your NT version does not match your license. Please update to the most recent version." I close NT and started it up again and that time it worked - used all day Friday with no issues. Today I keep getting that same error over and over. I double checked the license key sent via EMail and it is correct.

What now????

[NinjaTrader_Chip]

Hello Romulan,

Thank you for your post.

Please note: We have migrated our website from one host to another. Please let us know if this license key recognition issue persists later in the day. It might take some time for the DNS to update.

If this issue persists please send us a note to support AT NinjaTrader dot com.

[Edward Kunafi]

Multi-broker Live License Error

Hello Support,

I have the same issue here but only my Live license. My SIM license was ok. Originally running Multi-broker Live License 6.5.1000.14. So I then upgrade it to 1000.15 and the issue persists. I have NOT downloaded/installed version 7.0.0.14 Beta.

Is this related to server side upgrade that was mentioned in Ver 7 beta 14 release notes?

Kindly attend to this asap, as my strategy is running on 6.5.

Thanks.

Regards.
Edward K.

[NinjaTrader_Chip]

Hello Edward,

Yes – the issue is related to the necessity for the DNS to update. If this issue still persists later in the day please send us a note to support AT NinjaTrader dot com.

[Edward Kunafi]

Hello Chip,

It is now back to working normally.

Thanks.

Regards.
Edward K

[Romulan]

Working OK now