Connection problems with Zenfire

[zitroc]

I'm having the most unusual issues with Ninja. Recently for some reason when I connect "live" my connection stays on for about 60 seconds and it drops. Along with that it drops my connection and it also disconnects me from the internet all together. I have to restart my computer and the whole things begins again.

I've updated to the recent build of Ninja 6.5 and still the same issues occur. Please advise me of any work around for this issue.

Regards ... Caesar

[NinjaTrader_Bertrand]

zitroc, welcome to our forums - can you please contact us using the Help > Mail to Support feature so we get access to your trace and log files for review? I'm not aware of a simliar issue from other customers at this time...

Thanks

[zitroc]

zitroc, welcome to our forums - can you please contact us using the Help > Mail to Support feature so we get access to your trace and log files for review? I'm not aware of a simliar issue from other customers at this time...

Thanks

I did reply to email support earlier today however I haven't received a response as of yet ?

Please advise.

Caesar

[NinjaTrader_Kyle]

Hi zitroc,

Thank you for your reply.

Please send me a note to Support [AT] NinjaTrader [DOT] com. Once I have your email, I can find the other message and further assist.

[zitroc]

Just did it