Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Unable to save new chart!

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Unable to save new chart!

    Just started using NINJA TRADER. I have had no problem creating a new chart and adding any indicators. It has also been easy enough to connect to my live feed. The problem that I am running into, is when I click on "Always on Top". Once I do that and then try to save my chart with "Save As", it just feeze's up on me. When I click on any part of the chart or titles, it just makes a sound (the sound that let's you know that you are frozen). Tried this at least 5 times now and two times on another computer with the same outcome. Anyone have an answer?

    #2
    Hello ssurace03,

    Thank you for your post.

    I have tested this on my and am able to replicate the issue you have described. I will forward this to our development for futher investigation.

    Please let me know if I may be of further assistance.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      I have tested this again using multiple monitors and see when selecting Save Workspace As it is asking for a name for the workspace. This window may be displayed on another location where it is not visible.

      Unfortunately you will need to delete your current Workspace and create a new one to get this window back on to your main monitor.

      To delete your workspace please Close NinjaTrader and go to Documents-->NinjaTrader 6.5-->Workspaces-->Delete your current Workspace-->Restart NinjaTrader.

      Please let me know if the issue persists after this procedure.
      Christopher J.NinjaTrader Customer Service

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by Jimmyk, 01-26-2018, 05:19 AM
      8 responses
      863 views
      0 likes
      Last Post emuns
      by emuns
       
      Started by giulyko00, 04-24-2024, 12:03 PM
      6 responses
      29 views
      0 likes
      Last Post giulyko00  
      Started by 00nevest, 04-27-2024, 02:27 PM
      3 responses
      27 views
      0 likes
      Last Post 00nevest  
      Started by Newtrader101, Today, 07:36 AM
      0 responses
      4 views
      0 likes
      Last Post Newtrader101  
      Started by 21laienoch, Today, 07:25 AM
      0 responses
      7 views
      0 likes
      Last Post 21laienoch  
      Working...
      X