How to match/find symbol - NT vs.OpenTick

[Penelope]

I'm new to Ninja Trader. I've opened an account with OpenTick and I've successfully connected OpenTick to Ninja Trader. I've also opened an active account at OpenTick with a licence to access relevant data.

I want to chart the Dow Jones Industrial Average Index. I've opened a chart, using Ninja Trader's symbol - DJIA. A chart has opened with daily data except that there's no data to see (whatever I do) after 29/09/06. And the data most obviously is NOT for the Dow because the chart shows a close on 29/09/06 of 66.66 whereas the Dow Jones closed at 11679.07 on that date.
I've searched OpenTick for the symbol DJIA. This doesn't appear to exist on their database. I've also tried a symbol search for the Dow Jones Industrial Average on ^DJI, $DJIA, INDU, $INDU etc etc. with no success on any of these symbols.
Just to be clear, I'm not looking for the e-mini Dow, I'm not looking for futures, I'm looking for the Dow Jones Industrial Average Index off the NYSE which closed down 185.58 points at 13,360.26 this past Friday - 22nd June, 2007.
I'm sure there's a simple answer but please can someone give me advice on what I am doing wrong or what I need to do to get myself up and running? I'm tearing my hair out................ Thank you.

[NinjaTrader_Dierk]

We'll look into that and let you know.

[Penelope]

Thanks Dierk

And just to clarify one point..... I could see data before 29/09/06 on daily, weekly, monthly charts but the chart came to a stop at 29/09/06 whatever else I tried to do - like checking the data setting etc.

[NinjaTrader_Dierk]

Please change the instrument mapping for DJIA to "$DJI|DT"
- instrument manager
- find DJIA
- Edit->Misc->Mappings->OpenTick->"$DJI|DT"
- OK

It then should work.

[yurit]

The same problem with indexes

Hi,
I have the same problem with indexes with opentick real-time connection.
My char is empty if I trying to load $DJI|DT, $SPX|CO, $VIX|CO, $RUT|CO.
I have asked opentick technical support and they say that it is NinjaTrader defect.
Is it true? And do you have workaround for this problem?

Thank you,
Yuriy

[NinjaTrader_Dierk]

Please copy attached file to:
- <program files>/NinjaTrader6/db
- <my documents>/NinjaTrader6/db
- restart NT

-> instrument mapping will be updated to latest OpenTick recommendation

Please let us know if problem persists. Thanks