Disconnecting problem

[Mauro60]

Placing ad order via chart trader or superdome, I'm experiencing immediate disconnection to hostserver, some seconds and the connection come up again....but when reconnecting I get an order cancellation and I can't place any other order because the previous one remains placed to the chart?!?!? and there is no way to manually delete it. The only way is to reboot NT.
I would like to understand if that's a NT-Pats problem or a broker side problem.
I had a phone call with Patrizia Sowinski from GlobalFutures and it seems that all is working fine

[NinjaTrader_Dierk]

Please send send your traces and logs to "support AT ninjatrader DOT com". Help->Mail to support

Please include this information:
- timestamp on when you places the order in question
- order ID of order in question

Please refer to this post.

Thanks

[NinjaTrader_Chris]

Disconnecting problem

Hello,

I have only received your traces today. Please send me your logs to "support AT ninjatrader DOT com". Help->Mail to support.

Thanks