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Chart not loading historcial Bars

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    Chart not loading historcial Bars

    I am using Zenfire and IB data feeds. Today my charts are not loading historical bars but when I open a new chart it start accumulating the new bars in real-time. It was working before and still working from different computer.
    Also, when I export historical data the export file only contains the bars built in realtime.

    #2
    Hello morphtrade,

    Thank you for your post.

    Please confirm you have historical data enabled with the steps I have provided below.
    • Disconnect
    • Tools
    • Account Connections
    • Select your Zen-Fire connection
    • Change
    • Next
    • Historical Data-->Enabled
    • Next
    • Next
    • Finish
    • Reconnect

    If the issue persists please answer the following questions so I may further assist:
    • What instrument are you attempting to load?
    • What time interval chart are you attempting to load?
    • Are there any error messages within the Log tab of the Control Center?
    • Are you connecting to Zen-Fire first?
    • When you right mouse click within your chart can you choose Reload historical data or is the option greyed out?
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Historical data is enabled.

      • What instrument are you attempting to load? YM, CL, FDAX and few others
      • What time interval chart are you attempting to load? 1 min, 10 min
      • Are there any error messages within the Log tab of the Control Center? No
      • Are you connecting to Zen-Fire first? Yes
      • When you right mouse click within your chart can you choose Reload historical data or is the option greyed out? When I Reload Historical Data it clears all the bars and start collecting again.

      Comment


        #4
        I figured out the reason. My last date is set to 3 months ago in all the charts whereas it used to be today's date previously. Is there any way I can change that behaviour so that Last Date is always set to Todays Date.

        Comment


          #5
          When opening a new chart the Last date should display the current day automatically. Please go to File-->New-->Chart and let me know if the Last date shows todays date or another.
          Christopher J.NinjaTrader Customer Service

          Comment

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