Help Charts Keep Freezing

[jtrader1]

For some reason today I get up and turn on NT and I cannot keep it running . I've never had this problem before. NT keeps locking up on me. I tried repairing the DB under the options menu and that didn't work. I closed all the charts and restarted the system. I'm not running any other programs when this happens and I only have 1 or 2 charts up when NT stops responding. My computer is not lagging ar having any other problems, so the only thing I can think of is there maybe something wrong with the program.

Please help,

Jon

[NinjaTrader_RyanO]

Hello jtrader1,

Thank you for your post.

Can you please forward your log and trace files for today's date to support [at] ninjatrader [dot] com.

Trace files will be located by going to My Documents->NinjaTrader 6.5->Trace-> trace.2009xxxx.txt
Log files will be located by going to My Documents->NinjaTrader 6.5->Log->log.2009xxxx.txt

Also please reference this forum post, and with those files I can review the issues that you are experiencing and offer resolution.

[jtrader1]

Thanks for getting back to me ryan, I just sent those files over to you, so you should be getting them any time now.