disappearing workspace

[Jay_NL]

I've had the following problem for a long time, and on different computers:
At startup there is no workspace being loaded, and when I try to do it manually, it won't work, the workspace is gone.
I have to rebuild my workspace between 3-6 times a month

Any solution for this?

[NinjaTrader_Kyle]

Hello Jay_NL,

Thank you for your post.

Are you saving your changes when prompted at shutdown or by clicking File > Workspaces > Save Workspace?

[Jay_NL]

yes, always

[NinjaTrader_Jason]

Hello Jay_NL,

If the workspace opens (its name is reflected in the upper left corner of the Control Center), but no charts or other windows will appear, could the following have happened?

Upon closing down the software, you closed all windows part of the workspace. Subsequently when prompted to save your workspace, you clicked Yes or Yes to all. This caused your workspace to save without any of the windows, since they are closed.

[Jay_NL]

Hi Jason, thanks for the reply

No, that's not it... I never shut down that way. I always log off, leave the workspace as it is, and shut down NT, I then answer yes when asked if I want to save workspaces

[NinjaTrader_Jason]

I suggest to create a backup of your workspace. If the workspace is lost, you can restore your back file to restore the workspace. More information can be found at the link below.

http://www.ninjatrader-support.com/HelpGuideV6/CreatingABackupArchive.html

[Jay_NL]

Hi Jason, I tried your suggestion, but that doesn't work either.... my workspaces did not load upon startup, and after I restored the backup, they still didn't... any more ideas?

[NinjaTrader_Kyle]

Hi Jay_NL,

Thank you for your reply.

After restoring your workspaces, did you open them by clicking File > Workspaces > Open Workspace?

[Jay_NL]

Hi Kyle, thanks for your answer...
Yes, I did try to open it in that way

[NinjaTrader_Kyle]

Hi Jay_NL,

Thank you for your reply.

What does the backup consist of? Is it just the workspaces?

[Jay_NL]

yes, just workspaces

[NinjaTrader_Kyle]

Hi Jay_NL,

Thank you for your reply and the confirmation.

Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, please include the following:
1.) A link to this forum thread.

2.) The backup file containing the workspaces.