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live trading entry position not showing

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    live trading entry position not showing

    Help! I trade with the dom and on chart trading and when I enter a position through the dom and get filled it doesn't show on the charts. Yes all charts and dom are set to the same account.
    Help.

    #2
    Hello stinger,

    Thank you for your post.

    Is Chart Trader enabled on the charts?
    KyleNinjaTrader Customer Service

    Comment


      #3
      yes chart trader is enabled.

      Comment


        #4
        Two birds with one stone. I have exactly the same problem and was about to post a question.

        The trades in sim work fine but trades in live are not showing. furthermore I cannot place an exit order as it says i cannot place another order till last one is filled. Only wayto get out was to flatten everything

        Please help

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          #5
          That's exactly my problem... bizarre

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            #6
            Originally posted by stinger View Post
            That's exactly my problem... bizarre
            agree with you stinger, its real bizarre. It has been working fine and all of a sudded decided to play up. I have tried uninstalling and reinstalling, will try blowing away the db and report back but really reluctant to take live trades without the feedback though.

            ps I dont use chart trader so its not enabled.

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              #7
              Hello guys,

              Can you please check what version you have installed at Help-->About. Make sure you have version 6.5.1000.14.

              Unfortunately, Zen-Fire + 03-10 expiries + older versions of NinjaTrader result in the issue you report.

              Older NinjaTrader versions will receive an execution update from Zen-Fire that lists the expiry as 03-00, while a 03-10 order is submitted from NinjaTrader.

              So there is no position listed in NinjaTrader as per the 03-10 expiry, since we receive execution and position updates for the 03-00 (year 2000) expiry.

              This is resolved in the latest version; NinjaTrader 6.5.1000.14.

              Please download and install this version on top of your current version at the link below.

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                #8
                Thanks Jason

                I did reinstall but it appears that I am on 6.5.1000.9. will download from your link, reinstall and report back later today.

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                  #9
                  i have 6.5.1000.9. - i will download the latest. thanks!!!

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                    #10
                    Thanks Jason. That fixed the problem.
                    Good luck with you trading stinger.

                    Comment


                      #11
                      Thanks for the fix! Happy trading to all!

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