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troble connecting to zen-fire feed

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    troble connecting to zen-fire feed

    Hi,

    I was having trouble connecting to the zenfire feed. I keep getting the following message:

    Please check your account connection parameters and your internet connection.

    I just got a new key and username / password, both from NT and Zen-fire. Note: it was working fine yesterday evening and when i tried to log in last night it gave me this message.

    Thank you.

    #2
    Hi,

    Could it be you are still on a Demo account? If so, it could be this has expired. Please confirm with your broker if this is the case.

    Otherwise if this is a Live account, please do the following:
    - Remove your account connection
    - Exit and restart NinjaTrader
    - Re-enter your License under Help--> License Key
    - Recreate the account connection
    - Connect
    Vince B.NinjaTrader Customer Service

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