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NinjaTrader
Historical data down again?
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This seems to be happening on a regular basis... this is probably the 3rd time I can recall in the past 6 weeks that your server has gone down. Can you guys please install some redundancy/backup in your system so that this ceases to occur? It is not acceptable that this is happening so often, especially when it is in the morning when most people are starting to trade. Whatever the problem is, please look into permanently fixing it as opposed to just rebooting your server or whatever it is you do every time this happens.
Originally posted by NinjaTrader_Kyle View PostHi JS999,
Thank you for your post.
There was a brief outage of the historical data server this morning which has since been resolved. Please disconnect and reconnect to your data provider and historical data should be available.
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Originally posted by NinjaTrader_Kyle View PostThere was a brief outage of the historical data server this morning which has since been resolved. Please disconnect and reconnect to your data provider and historical data should be available.
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Nothing but problems here today for me. First when trying to connect I would always get an error and NT would shut down. I tried the usual and ended up uninstalling and installing fresh. Now I cannot get any historical data at all and the option to reload is grayed out. Now I see there was a server problem but I still can't get data. Rebooted machine and everything (shouldn't need to be done) with no results. My error message says 'Thread was being aborted'.Last edited by eDanny; 12-09-2009, 09:50 AM.
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Originally posted by NinjaTrader_Kyle View PostThe historical data server is back up. Please try restarting your PC and let me know if this issue persists.
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Hi RichardTodd,
Thank you for your reply.
Please take the following steps:
- Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
- Then go to the Tools menu--> select Options--> select the Misc tab--> click Repair DB
- Restart NinjaTrader
- Please go to the Tools menu--> select Account Connections and recreate the account connection.
KyleNinjaTrader Customer Service
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