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Orders wont cancel?!

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    Orders wont cancel?!

    Hi, i have a buy limit that I cant cancel?!!
    I have tried everything but it just wont cancel and its become a nuisance since I am trying to use charttrader and the buylimit is way over the price and wont execute and i cant cancel it. ????????????

    #2
    Hi,

    Please contact your broker immediately and have then cancel the order.

    After this, restart the software and see if the order is still displaying.
    Vince B.NinjaTrader Customer Service

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      #3
      Hi. Let me clarify, this order was thankfully placed on demo with mbt so Im not in danger of anything. The trade however is STILL on??!! I have opened and closed ninjatrader and my comp many times and I am wondering if there is something else I can do instead of having to re-install ninjatrader as I am very busy and dont have time to be reinstalling ninjatrader everytime it cant close an order for me.

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        #4
        I see, can you reset your Simulator under Tools--> Options--> Simulator tab--> Reset Simulator.

        Then see if the order is gone.
        Vince B.NinjaTrader Customer Service

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