Missing Data, Reload Historical Data greyed out

[cunparis]

Hi! I'm having my reload historical data button grayed out.

I've tried repairing DB, but it doesnt help.

There were 2 instances where the reload historical data button was activated again, but when I tried to reload a day's worth of day's, it just took forever to do it, and I had to force close NT. And when I restarted NT, the button was grayed out again.

It's a major problem but as you see in the previous post they act like they've never seen it before.

I think when this happens their historical data server is offline and there's nothing we can do. If it happens during trading hours best to leave it alone until after you're done trading else you risk crashing NT.

[chrisyap]

I was actually trading side by side with a friend, and he didn't have the problem.

So, it was definitely something 'to do with the client.. just that I don't quite know what..

Edit: Just logged into NT, and everything just miraculously loaded! Thanks anyway guys.

[dkmtrader]

I am experiencing the same problem today.

[Thomas]

Same here, using NT 6.5 with Zen-Fire. No data filled in during the times I was logged off. Historical data greyed out. Logged in and out several times, but that problem is still with me.

[NinjaTrader_ChristopherJ]

We experienced an issue with our historical data servers this morning. Please disconnect, reconnect at this time and let me know if the issue persists.

[dkmtrader]

The problem appears to be solved. Thank you.

[Thomas]

We experienced an issue with our historical data servers this morning. Please disconnect, reconnect at this time and let me know if the issue persists.

All data now filled in.

[Traffic]

And again...

I have the same problem

I've had this problem before usually when changing from Gain to eSignal connections and vice-versa. This time it follows using the market replay feature.

I have tried reparing the db with no effect.

Infuriating

[Traffic]

Now working ...

[joao30]

Today I have no historical data!

Can NT resolve this problem please!

I have tread to reset db and repair db restart nt and computer but noting helps!

[bobbethgoo]

same here using beta 7 with zen.

[NinjaTrader_VinceB]

Hi,

- Who are you connected to?
- For what instrument is this?
- Is there an error message in the log?
- What version are you running? Our current release is V6.5.1000.14 which you can check under Help--> About
- Also, have you tried Tools--> Historical Data--> Reload?

[joao30]

I am running beta 7 but in nt6.5 it is the same.

[joao30]

It is an old problem and I think it is time ro resolf this issue so that it never hapens again!

[bobbethgoo]

Hi,

- Who are you connected to? Amp with zenfire
- For what instrument is this? all, tf, 6e,es gc etc..
- Is there an error message in the log? no
- What version are you running? Our current release is V6.5.1000.14 which you can check under Help--> About 7.9
- Also, have you tried Tools--> Historical Data--> Reload?

that option is greyed out.

when first establishig connection chart doesn't refresh, it just starts building the current bar, nothing from 20:32 last night will show up.
thanks