error in connecting to esignal

[saeed]

hi

just got esignal as data feed provider and i have created account connection but when i want to connect it gives me an error that say's:
levell II couldn't connect

what should i do

[NinjaTrader_ChristopherJ]

Hello saeed,

Thank you for your post.

This occurs when your eSignal account is not entitled for level 2 (market depth) data. You must change your eSignal account connection in NinjaTrader by performing the following steps.

• From within the NinjaTrader Control Center window select the menu Tools > Account Connections
• Select your eSignal connection and press the "Change" button
• Press the "Next" button several times until you reach the screen wich holds your eSignal account information
• Remove all text from the field "Level II server host" so that it is blank
• Press the "Next" button and then the "Finish" button
• Restart NinjaTrader and connect to your eSignal account

Please let me know if I may be of further assistance.