Connecting to IB

[designer]

I installed NT 6.5 in my new computer and followed this IB connection guide - http://www.ninjatrader.com/webnew/su...ivebrokers.htm

But when I try to connect via NT i get this Message "Login failed IB Adapter MessageLoop No connection could be made because the target machine actively refused 127.0.0.1:7496"

Please explain how to correct.
Thanks

[NinjaTrader_Jason]

Hello designer,

Can you please remove your current IB connection via Tools-->Account Connections. Recreate a brand new connection as per the IB connection guide at the link below.

http://www.ninjatrader.com/webnew/support_interactivebrokers.htm

Make sure you setup the TWS API settings as per the instructions as well.

Check if the connection error persists.

[Jim2512Trader]

I have the same problem. Recreating a new brand connection didn't help.
Any other suggestions?

[NinjaTrader_Jason]

Hello Jim2512Trader,

Please ensure you have TWS version 895 installed as per the IB connection guide at the link below.

http://www.ninjatrader.com/webnew/support_interactivebrokers.htm

Did you check the TWS API settings?

[Jim2512Trader]

That's what installed:

Build 895.3, Jun 3, 2009 1:53:17 PM
Jolt Build 1.1.1, Apr 8, 2009 08:53:54 AM
Nia Build 1.4.8, May 11, 2009 06:24:51 PM
ModelNav Build 1.1.22, May 6, 2009 04:21:31 PM

Java Version: 1.6.0_15
OS: Windows XP (x86, 5.1)

[NinjaTrader_Jason]

Have you checked the API settings in TWS?

Could it be your IB username and password are tied to a white labeled version of TWS?

[Jim2512Trader]

Have you checked the API settings in TWS?

Look properly set.

Could it be your IB username and password are tied to a white labeled version of TWS?

Didn't understand your question. Could you elaborate?

[NinjaTrader_Jason]

Some login credentials for TWS are provided by a third party company, which converts TWS to a white labeled version. Such a connection is not supported in NinjaTrader.

Please see the forum thread below for more information.

http://www.ninjatrader-support2.com/vb/showthread.php?t=15592&highlight=white+labeled

[Jim2512Trader]

That's not my case.
Any other suggestions?

[NinjaTrader_VinceB]

Can you please send a note to support at ninjatrader dot com and refer to this post. Then include your IB username and password so we can test the connection on our end.