Could it be my Norton Fire Wall or anything like that? I really need some help.
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
machine ID not getting trough
Collapse
X
-
machine ID not getting trough
I am trying a strategy that someone else owns. They authorize it with my machine ID number. They have made sure they have entered it correctly but when I run the strategy it can not find the authorization to run. I have reinstalled NT and reinstalled the strategy several times and always the same outcome. What could be causing this. The programer of the strategy says it is a NT support problem and they can not help me with it. They said I am the ONLY one with this problem.
Could it be my Norton Fire Wall or anything like that? I really need some help.Tags: None
-
Hello gator-trader,
I suggest to check for software, such as anti-virus software, that could be blocking the authorization. Check for firewalls and spyware as well.
If the issue persists, please send your log and trace files to support[at]ninjatrader[dot]com. You can find these files at the following locations:
Start Menu--> My Documents--> NinjaTrader 6.5--> Log--> log.20090831 for today. (log.yyyymmdd for any other date)
Start Menu--> My Documents--> NinjaTrader 6.5--> Trace--> trace.20090831 for today. (trace.yyyymmdd for any other date)
Please reference this forum thread as well.JasonNinjaTrader Customer Service
-
here are my log files
I have turned antiviruse off and firewalls and still have the problem.
Attached are my log files from Friday. I have been having the problem since before then.
Originally posted by NinjaTrader_Jason View PostHello gator-trader,
I suggest to check for software, such as anti-virus software, that could be blocking the authorization. Check for firewalls and spyware as well.
If the issue persists, please send your log and trace files to support[at]ninjatrader[dot]com. You can find these files at the following locations:
Start Menu--> My Documents--> NinjaTrader 6.5--> Log--> log.20090831 for today. (log.yyyymmdd for any other date)
Start Menu--> My Documents--> NinjaTrader 6.5--> Trace--> trace.20090831 for today. (trace.yyyymmdd for any other date)
Please reference this forum thread as well.Attached Files
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by wzgy0920, 04-20-2024, 06:09 PM
|
2 responses
26 views
0 likes
|
Last Post
by wzgy0920
Today, 10:43 PM
|
||
Started by wzgy0920, 02-22-2024, 01:11 AM
|
5 responses
32 views
0 likes
|
Last Post
by wzgy0920
Today, 10:33 PM
|
||
Started by wzgy0920, Yesterday, 09:53 PM
|
2 responses
49 views
0 likes
|
Last Post
by wzgy0920
Today, 10:29 PM
|
||
Started by Kensonprib, 04-28-2021, 10:11 AM
|
5 responses
191 views
0 likes
|
Last Post
by Hasadafa
Today, 10:19 PM
|
||
Started by GussJ, 03-04-2020, 03:11 PM
|
11 responses
3,230 views
0 likes
|
Last Post Today, 08:07 PM |
Comment