Help cannot connect to esignal

[jtrader1]

I just activated esignal and I'm planning to use it as my feed for NT. But when I try to connect to esignal threw NT I get an error saying "level2 host cannot connect". I just talked to esignal support and there telling me that I need to disconnect level 2 since I'm not using it. I have a futures package, not equities. But I don't see anything that talks about how to deactivate or disconnect the level 2 feature. Can someone help plz!!!

[NinjaTrader_ChristopherJ]

Hello jtrader1,

Thank you for your post.

This occurs when your eSignal account is not entitled for level 2 (market depth) data. You must change your eSignal account connection in NinjaTrader by performing the following steps.

• From within the NinjaTrader Control Center window select the menu Tools > Account Connections
• Select your eSignal connection and press the "Change" button
• Press the "Next" button several times until you reach the screen wich holds your eSignal account information
• Remove all text from the field "Level II server host" so that it is blank
• Press the "Next" button and then the "Finish" button
• Restart NinjaTrader and connect to your eSignal account

Please let me know if I may be of further assistance.