Crosshairs are jittery

[trader_rick1234]

When I have global crosshair enabled, the crosshair will jump left. Any fixes for this. I just jumps a little bit but it's annoying.

[NinjaTrader_ChristopherJ]

Hello trader_rick1234,

Thank you for your post.

With the Global Crosshair feature enabled on multiple charts when scrolling the crosshair on one chart it may move the other chart to the left to keep in sync of the bar time.

Can you confirm this is not the issue you are experiencing.

I look forward to assisting you with this issue.

[trader_rick1234]

I can confirm that the problem you mentioned is not happening. I am looking at a one minute chart holding the mouse maybe 30 minutes back. My charts are wide enough to not cause syncing. I am holding the mouse in one spot (getting ready to draw a trend line) and it skips from left to right...like it wants to snap to the right-most position. I am able to draw the trendline correctly but it's a little distracting. Or sometimes I hold it over a certain spot maybe 5 minutes back at most just to see the price. It happens off and on...right now it has stopped...trying to replicate it. Will try to capture a video of it next time it happens.

[NinjaTrader_ChristopherJ]

Hi trader_rick1234,

Thank you for your reply.

Yes, please keep me posted on the issue.

If you do not presently have NinjaTrader 6.5.1000.11 installed please upgrade at this time with the link I have provided below. To check which version you have installed please go to the Control Center-->Help-->About

http://www.ninjatrader.com/webnew/download_current_users.htm

If you do have NinjaTrader 6.5.1000.11 presently installed please repair your installation with the steps I have provided below.

If you are running Windows Vista on your PC please use the steps I have provided below to repair NinjaTrader.

• Shut down NinjaTrader
• Start Menu
• Control Panel
• Programs and Features
• Select NinjaTrader 6.5
• Click on Repair in the upper toolbar
• Restart NinjaTrader

If you are running Windows XP on your PC please use the steps I have provided below to repair NinjaTrader:

• Shut down NinjaTrader
• Start Menu
• Control Panel
• Open Add/Remove Programs
• Select NinjaTrader 6.5
• Change
• Repair
• Restart NinjaTrader

Please let me know if I may be of further assistance.

[trader_rick1234]

Here is what I was talking about; I finally got along to capturing it.

Video one shows the cross-hair jumping when I am trying to draw a trendline with the pencil icon (F2). At about time 0:10 is when it happens noticeably.

http://www.youtube.com/watch?v=536pkcdmOBg

Notice how the pencil stays in the same place, but the crosshair jumps back. This is very annoying as you can imagine.

Video two shows the chart jumping when I have moved it horizontally as I do sometimes to get a different look.

http://www.youtube.com/watch?v=kVResLTOeyE

Note: the problems goes away when I disable global crosshair, but it sucks that I have to do that. Any help would be appreciated.

[NinjaTrader_Bertrand]

trader_rick1234, I believe NinjaTrader 7 will address this as the Global Cross Hair generally was enhanced http://www.ninjatrader.com/webnew/NT7/NinjaTrader7.html

Enhanced Global Cross Hair
We added a chart level property "Global cross hair time axis scrolling" that when set to false, if another chart's global cross hair time axis is outside of the the visible range of the chart, the time axis will not be scrolled to the same point in time. Seconds are now displayed on the x axis cross hair label when working with tick based intervals. We have also enhanced the cross hair to support multiple series and multiple scales.

[NinjaTrader_Bertrand]

trader_rick1234, development suggested to check into the custom performance settings of your video card driver. I might also be helpful to upgrade its driver to the latest official release to troubleshoot this issue.