Serious problems with MBTrading

[Jonas]

Hello !
I have a NT full license and the past week I have created a live demo account with MBTrading. I have started testing it on Sunday night for the Sydney FX opening. I have had some disconnects, but now, I cannot connect more.

The Ninja log says Connected to the order, quote and perm servers, but the NT status bar says 'Connecting - MBTrading', and I cannot disconnect, nor receive data. When connecting, the MBT small window says 'Trading temporatily unavailable for account ...'.

If I close NT and open MBTN, then I start NT again and Connect to MBT, the MBTN says 'Login failed'.

I have had also some problems with the synchorization between NT and MBT Navigator (the version 11.2.0.2 as suggested in http://www.ninjatrader.com/webnew/support_MB.htm). There are normal these MBTrading connections problems? I have restarted the machine, and the problem continues.

Also, I have the MBT e-mail with the user and password for test the Forex, but now the MBTN says something as Forex trading unavailable for this account (!!!??).

Thank you very much (excuse my english ps)

--
Jonas

[NinjaTrader_Jason]

Hello Jonas,

I suggest to recreate the MBTrading demo connection in NinjaTrader. Please go to Tools-->Account Connections, highlight the connection and click Remove. Create a new connection as per the instructions at the link below.

http://www.ninjatrader.com/webnew/support_MB.htm

Check if you can connect.

[NinjaTrader_Dierk]

>> 'Trading temporatily unavailable for account ...'.
This is a message provided natively from your broker. Please contact your broker why your (demo) account was not available for trading.

[mrlogik]

Jonas,

I have had similar problems with MB Trading's Demo accounts. I have not had any issues you speak of with my live MB Trading account, just to verify.

[Jonas]

Thank you all !
I have removed the connection and created again. I cannot connect, the same error. I will speak with the MBT people.

mrlogik: I am glad to hear that.

[mrlogik]

you may just want to make a new demo account and try that one.

This is probably what they will tell you to do either way.

its free :-)

[Jonas]

Hi !!
I have created a new account and they have sended to me the same usr/pwd. I have created another account with other e-mail and now I can connect !

PS: I have also contacted them telling the problem.


Thanks all !