chart not updating

[T2020]

TF 09/09 Nybot and CL 08/09 Nymex not updating in real time . Using AMP
futures / TT data feed . Historical reload works . ??? both on Range charts .

[NinjaTrader_Kyle]

Hello T2020,

Thank you for your post.

Are you comparing to another data source?

Do you receive real-time data for CL and TF in other chart intervals?

[T2020]

Hello T2020,

Thank you for your post.

Are you comparing to another data source?

Do you receive real-time data for CL and TF in other chart intervals?

A more useful answer would be if you tried TT data and these symbols to see
if you get the same results .......

[NinjaTrader_Kyle]

Hi T2020,

Thank you for your reply.

Per the TF, please take the following steps:
From the Control Center, click Tools > Instrument Manager.
In the instrument manager, select TF from the master list and click Change.
In the instrument editor's general tab, check the box next to the IPE exchange.
In the instrument editor's misc tab, enter the following next to Symbol Mapping / Trading Technologies: R2000 Ind Mini||| TAG 47 | TAG 204

After doing this, click OK to exit the instrument editor.
In the Instrument manager, select TF from the default list and click the '>' button to remove. Then, re-select TF from the master list, ensure that IPE is selected as the exchange and 09-09 is being used as an expiry, then click the '<' button to add the instrument back to the default list.

Next, open a new chart of TF and let me know if you recieve live data.

[NinjaTrader_Kyle]

Hi T2020,

Thank you for your patience.

Per the CL, please take the following steps:
From the Control Center, click Tools > Instrument Manager.
In the instrument manager, select CL from the master list on the right side of the window and click Change.
In the instrument editor's general tab, check the box next to Globex in the exchange section the click OK to exit the instrument editor.
Back in the instrument manager, select CL from the default list and click the '>' button.
Next, select CL from the master list, ensure that Globex is selected for the exchange and 08-09 is listed for the expiry and click the '<' button to re-add the instrument to the default list.

After doing this, click OK to exit the Instrument Manager and open a new chart of CL 08-09 and let me know whether or not you receive live data.

[T2020]

Hi T2020,

Thank you for your reply.

Per the TF, please take the following steps:
From the Control Center, click Tools > Instrument Manager.
In the instrument manager, select TF from the master list and click Change.
In the instrument editor's general tab, check the box next to the IPE exchange.
In the instrument editor's misc tab, enter the following next to Symbol Mapping / Trading Technologies: R2000 Ind Mini||| TAG 47 | TAG 204

After doing this, click OK to exit the instrument editor.
In the Instrument manager, select TF from the default list and click the '>' button to remove. Then, re-select TF from the master list, ensure that IPE is selected as the exchange and 09-09 is being used as an expiry, then click the '<' button to add the instrument back to the default list.

Next, open a new chart of TF and let me know if you recieve live data.

Well ,
I get real time data but no historical data . Error TF 09-09 Ipe : ninja trader
does not support this instrument . no data available ....

[NinjaTrader_Kyle]

Hello T2020,

Thank you for your reply.

Unfortunately, this is as expected. In order to receive historical data from our servers, you will need to use the default settings for TF. After loading historical data, you will need to return the settings to those I provided earlier.