FX Pro fails to route order to IB

[LazKz]

Hello,

I've started to use NT with IB today therefore I'm not sure if I'm doing something wrong. When I try to enter new order with FX Pro the order is pending and never shows up in IB's Trader Workstation. I see the order with pending status in FX Pro but cannot cancel it or change it.
Orders initiated from SuperDOM reach the market and the target/stop loss orders show up in FX Pro correctly.
What can be the problem?

Thank and regards,
LazKz

[NinjaTrader_Jason]

Hello LazKz,

Can you please tell me what version of TWS you have installed. You can check this at Help-->About TradersWorkStation. Make sure you have version 892.7 installed as per the connection guide at the link below.

http://www.ninjatrader.com/webnew/support_interactivebrokers.htm

What account was selected in the FX Pro window?

What happens if you disconnect/re-connect?

[LazKz]

Hi Jason,
I use 892.7 version, I've downloaded TWS following the link on NT's connection guide support. I believe I've used the live account for that order but have to admit that I'm not sure on that. Let me see if this error happens again and I will let you know...

Thanks
Laz

[LazKz]

Hello Jason,
Can it be the problem was that TWS automatically locked itself and does not accepts orders from NT? Anyway I've unchecked TWS auto-lock feature.

[NinjaTrader_RJ]

Hello Jason,
Can it be the problem was that TWS automatically locked itself and does not accepts orders from NT? Anyway I've unchecked TWS auto-lock feature.

Hi LazKz,

Please make sure you are on the latest version of NinjaTrader 6.5.1000.11. You can check under Help --> About.
If not, please download from this link: http://www.ninjatrader.com/webnew/do...g_software.htm