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    Account field blank

    I installed the newest NT this morning and am now having an interesting problem.
    The Account drop down list on all of my trading areas (DOM/Chart Trader) are showing blank. Never had that happen before.

    I am also getting an occasional error saying that NT is having a problem and must be shut down. After that, the Account is gone.

    If I make a new chart or DOM window, it is fine then until the next error. I've cold booted, deleted the workspace, repaired the database, and checked for Log errors. No luck.

    Suggestions/Ideas?

    Thanks!
    Attached Files

    #2
    Originally posted by jrs View Post
    I installed the newest NT this morning and am now having an interesting problem.
    The Account drop down list on all of my trading areas (DOM/Chart Trader) are showing blank. Never had that happen before.

    I am also getting an occasional error saying that NT is having a problem and must be shut down. After that, the Account is gone.

    If I make a new chart or DOM window, it is fine then until the next error. I've cold booted, deleted the workspace, repaired the database, and checked for Log errors. No luck.

    Suggestions/Ideas?

    Thanks!
    Hello jrs,

    Thank you for your post.

    Please forward your log and trace files by going to the Control Center-->Help-->Mail to Support

    Please include Attn: Chris, ticket #185063 within the Subject
    Last edited by NinjaTrader_ChristopherJ; 06-18-2009, 05:32 PM.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Hi,
      I have the same problem, any suggestions how to solve it?
      Godi

      Comment


        #4
        Hi,

        I believe you've sent a note to support as well which I just responded to.
        Vince B.NinjaTrader Customer Service

        Comment

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