Fix and config problem ?

[andy4]

Hi,
just got my live paid license on Friday afternoon.

Went to log on this afternoon (sunday) and now get a "fix problem" second time I try to connect I get an "API, config' failed"

OK just tried again, instead of going to AndysTT feed that I had set up for when I used the sim' and get the "fix" problem and "API, config' failed" message I just clicked on "external feed" and it connected ? - but I don't see any quotes ?

Please help :-)

[NinjaTrader_Bertrand]

andy4, please don't use the External Data Feed option to try connecting to your TT account - http://www.ninjatrader-support.com/H...onnection.html

Please make sure to follow this connection guide for TT here - http://www.ninjatrader.com/webnew/su...chnologies.htm

The server could have been hard to reach on the weekend due to maintenance, can you please retry this today and let us know?

Thanks!

[andy4]

Hi,
ok thanks won't use the external connection.

Did try this morning (6.53am) the already set up "Andy TT connection", which had been working great last week - but still does not work, first I get a "fix problem" message, then if I try to connect a second time I get the "API, config' " failed message.

I really don't want to go through the steps again of resetting up a fresh connection by myself - had problems when I first did it and so don't want to mess up anything.
Though let me know what to do. Would really like this up and running well today.
Thanks,
Andy

[NinjaTrader_Bertrand]

Andy, if you get the second 'Api Config failed' message you cited, you want to restart NinjaTrader and then try connecting fresh.

[andy4]

ok shut down Ninja, waited a little while and then restarted - still get the "The Fix server is not respionding, unable to connect."

[NinjaTrader_Bertrand]

Andy, thanks - please contact me at support at ninjatrader dot com Attn Bertrand and please include your TT connection information, I will then test this on my end.

[andy4]

Ok broker, fixed it, thank you.

[NinjaTrader_Bertrand]

Great, good trading!