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ninjatrader does not send the orders to tws

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    ninjatrader does not send the orders to tws

    Hi, I just purchase the ninjatrader, I follow the instructions for IB conection, but ninjatrader do not send the orders to tws. What happened here?
    Thanks

    #2
    Originally posted by cesas View Post
    Hi, I just purchase the ninjatrader, I follow the instructions for IB conection, but ninjatrader do not send the orders to tws. What happened here?
    Thanks
    Hello Cesas,

    Thank you for your post.

    1.) Please make sure you are on the latest version of NinjaTrader 6.5.1000.10. You can check under Help --> About.
    If not, please download from this link: http://www.ninjatrader.com/webnew/do...g_software.htm

    2.) Please make sure you are using the supported version of TWS, 892. If not please install from here: http://www.ninjatrader.com/webnew/su...ivebrokers.htm
    Ray S.NinjaTrader Customer Service

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      #3
      I have the lastest version for tws and ninjatrader.

      Comment


        #4
        not working

        Comment


          #5
          Originally posted by cesas View Post
          I have the lastest version for tws and ninjatrader.
          Unfortunately NinjaTrader does NOT support the "latest version" of TWS. It MUST be 892.

          Once you have TWS 892, please make sure that you have a green "connected" box in the lower left hand corner of NinjaTrader after connecting.
          -If yes, do you receive data in the Control Center for any instruments?

          Also, you must have purchased a LIVE license from NinjaTrader to send trades to TWS, do you have this?
          Ray S.NinjaTrader Customer Service

          Comment


            #6
            Yes, I have a live license.
            Where I can find that tws version? I do not see that version on the IB web page for download.

            Comment


              #7
              Originally posted by cesas View Post
              Yes, I have a live license.
              Where I can find that tws version? I do not see that version on the IB web page for download.
              -In TWS, go to Help --> About Trader's Workstation. It should be listed near the bottom.

              -Correct, this version is only available from the NinjaTrader site.
              Ray S.NinjaTrader Customer Service

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                #8
                can you send me the link for tws download at ninjatrader website?

                Comment


                  #9
                  Originally posted by cesas View Post
                  can you send me the link for tws download at ninjatrader website?
                  It is in post #2. This will take you to the IB connection guide, where you will find the download link for TWS 892.
                  Ray S.NinjaTrader Customer Service

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                    #10
                    Originally posted by NinjaTrader_RJStein View Post
                    It is in post #2. This will take you to the IB connection guide, where you will find the download link for TWS 892.
                    TWS 892 installed, but still not working. The connected box is green, and data and strategies work on ninjatrader only, but the orders doesnt go to tws.

                    Comment


                      #11
                      Originally posted by cesas View Post
                      TWS 892 installed, but still not working. The connected box is green, and data and strategies work on ninjatrader only, but the orders doesnt go to tws.
                      Ok, can you send in your trace and log files by going to Help --> Mail to Support within NinjaTrader? Put Attn: Ray Stein in the subject and include a link to this thread.

                      Thank you!
                      Ray S.NinjaTrader Customer Service

                      Comment


                        #12
                        done........

                        Comment


                          #13
                          hi. I receive your email and I dont know how to select the real account. I am using an IB paper trading account.
                          The problem still persist.

                          Comment


                            #14
                            Originally posted by cesas View Post
                            hi. I receive your email and I dont know how to select the real account. I am using an IB paper trading account.
                            The problem still persist.
                            Hi Cesas,

                            Can you reply to my email with your phone number so I can give you a call and log in to see if I can resolve the issue?

                            Thank you!
                            Ray S.NinjaTrader Customer Service

                            Comment

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