Native Error (-14) when loading futures data

[ThePatientOne]

I have an eSignal connection established in NT 6 Beta 10. When I try to load intraday or Tick data for futures symbols, I keep getting the following error message:

"Error on loading chart data: Native error (-14): You are not entitled for this service."

Is this an issue with my eSignal subscription or some way I have the connection configured?

Thanks.

[NinjaTrader_Ray]

imported post

This is eSignal related, means you are not entitled by them to receive data for the problem instruments.

Ray

[mkaminski]

Error on loading chart data: Native error (-14): You are not entitled...

This IS NOT eSignal related. I am able to view the effected symbol just fine within eSignal.

Has anyone figured out what the problem is?

[NinjaTrader_Brett]

Hello,

First of all, this is a thread that is almost 4 years old.

Please contact me at support at ninjatrader dot com we will be glad to further assist.

Please reference this forum post when you send the note in and please let us know what instrument you are having issue loading.

I look forward to assisting you further.