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Paid for License, No key Received

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    Paid for License, No key Received

    Title pretty much says it all. I paid for a six-month license yesterday via credit card and have received only an automated support message. I mailed the support center and have only received another automated support mail.

    How long should it take to get the live key?

    #2
    Originally posted by jgoughno View Post
    Title pretty much says it all. I paid for a six-month license yesterday via credit card and have received only an automated support message. I mailed the support center and have only received another automated support mail.

    How long should it take to get the live key?
    Hello,

    Thank you for your post.

    Can you check your spam/junk folder for the message?

    If not there, please send a note to sales AT ninjatrader DOT com with your full name and the email address you used for the purchase.
    Ray S.NinjaTrader Customer Service

    Comment


      #3
      Got it now, wasn't in spam, just took some patience...

      Thank you.

      Comment

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