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problem getting data on my chart

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    problem getting data on my chart

    Hi,
    I have spent 8 hours going through the steps to correct a problem with my NT platform. I had to remove NT etc. and reinstall etc.
    I re-created my connections to my brokers, open a new chart and am not getting any data on my chart, even though I am seeing on the control center bid and ask data changing.

    Can you give me any instructions to get data on my charts?
    I am not getting any info on my future or forex charts even thought I am connected to my brokers.

    HELP,

    Rachel

    #2
    Hi rehtrade,

    Thank you for your post.

    Could you please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line?

    Please let me know what operating system you are using, if it's a 32 or 64 bit version, and any other details that could be relevant in the note.

    Thank you!
    KyleNinjaTrader Customer Service

    Comment


      #3
      Fixed the problem

      I had deleted all but one connection to another broker, so I deleted it and the others and then re-made the connections and that solved the problem.
      Thanks,
      R

      Comment


        #4
        Hi Rehtrade,

        Thank you for your reply.

        Glad to hear you're back up and running!
        Please let us know if anything else comes up.
        Happy trading!
        KyleNinjaTrader Customer Service

        Comment

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