Grrrr NT!

[eDanny]

Since there is no function to save a picture of the alerts window, I selected send email to myself. The Sending mail box says the request cannot be aborted. It doesn't go away. I received my email ok and still the box persists. Since it does not go away and cannot be aborted my NT has effectively frozen me out. Charts update but I can't access a single thing, including the ability to shut it down! This ticks me off!

[eDanny]

FRIG! Just ended the "Please wait" task and of course NT itself closes too! Buggy! Now the non-historical indicators will have to start all over! Grrr.

[NinjaTrader_RJ]

Hello eDanny,

Thank you for your post.

Are you able to recreate this issue?

FYI- Try using the 'Snipping Tool' to take a screen shot of your alerts window. If using Vista it is in the accessories folder.

[eDanny]

Sorry but I dont want to recreate this or even try. It just stinks that using a built in function crashes the program.

[RJay]

eDanny,

I do a <Shift><PrintScreen>. Then drop it into "Paint". Box select what I want, Put it in a new paint image. save as a JPEG. Upload from/to NT.

See Attachment.

RJay

[eDanny]

I know many ways to capture a shot but I was using the built in method, which we all should be able to use.

[Operandi]

Exactly the same thing happened to me yesterday. I tried to shut just the ever present dialogue box with task manager, but it shut down NT entirely.

[NinjaTrader_RJ]

I just tested and the email function worked without issue for the Alerts window.

1.) Make sure you are on the latest version of NinjaTrader 6.5.1000.9. You can check under Help --> About.
If not, please download from this link: http://www.ninjatrader.com/webnew/do...g_software.htm

2.) If this issue happens again, please send in a note to Support AT NinjaTrader DOT com and include your trace file.
It is located at \Documents\NinjaTrader6.5\trace\(date)