Index data from IQFeed?

[tjendra]

I am using IQFeed for my data. When I try to load the NYSE TICK index in the charts, I get an "Invalid instrument name." error. I use TICK.Z as the instrument name. How do I get this to work?

Also, I have two real time feed (IQFeed and IB Feed), some symbols are applicable to IB, some to IQ, if I connect to the 2 feed at the same time, are they able to get the correct data from the respective provider?

[NinjaTrader_Kyle]

Hello tjendra,

Thank you for your post.

1.) You will want to use the TICK instrument. Please refer to the attached screenshots for the correct settings.

2.) NinjaTrader will request data from the first provider you connect to. If this data is not available from that provider, NinjaTrader will request the data from the second provider.
For more information about using multiple connections, please see the following link to our Help Guide: http://www.ninjatrader-support.com/H...nections1.html

[tjendra]

Hello tjendra,

Thank you for your post.

1.) You will want to use the TICK instrument. Please refer to the attached screenshots for the correct settings.

2.) NinjaTrader will request data from the first provider you connect to. If this data is not available from that provider, NinjaTrader will request the data from the second provider.
For more information about using multiple connections, please see the following link to our Help Guide: http://www.ninjatrader-support.com/H...nections1.html

Hi Kyle,

Do I need to do this step for every index that I want to use from IQFeed?

For the second problem, the ^TICK symbol is not available on IQFeed but I got IB Feed connected so it should request the data from IB right? But the "Loading Data..." window just hang there and says "This request can not be aborted." Why is that so?

[NinjaTrader_Kyle]

Hi tjendra,

Thank you for your reply.

1.) Only if the instrument you wish to view is not configured.

2.) If you disconnect from IQ, leaving you connected to only IB, does the issue persist?

[tjendra]

Hello tjendra,

Thank you for your post.

1.) You will want to use the TICK instrument. Please refer to the attached screenshots for the correct settings.

2.) NinjaTrader will request data from the first provider you connect to. If this data is not available from that provider, NinjaTrader will request the data from the second provider.
For more information about using multiple connections, please see the following link to our Help Guide: http://www.ninjatrader-support.com/H...nections1.html

1) After following your screenshots, I still can't get IQFeed TICK index to work.

2) If I disconnect IQFeed and connect only IB Feed, I am able to get the data to load correctly.

[NinjaTrader_Kyle]

Hello tjendra,

Thank you for your reply.

Please confirm with IQ that you are authorized for the TICK instrument.

[tjendra]

Hello tjendra,

Thank you for your reply.

Please confirm with IQ that you are authorized for the TICK instrument.

I have check with IQ, they sent out the TICK data for free. So it shouldn't be any authorisation issues.

[NinjaTrader_Kyle]

Hi tjendra,

Thank you for your reply.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

Please include a your login credentials so that I may test the connection on my end.

Thank you!

[tjendra]

Hi tjendra,

Thank you for your reply.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

Please include a your login credentials so that I may test the connection on my end.

Thank you!

Hi Kyle,

I was checking with IQFeed support as well, and they suggest I add "Default" in the exchange. I tried that, and the TICK data seems to be working fine now. Thanks for your help as well.

[NinjaTrader_Kyle]

Hi tjendra,

Thank you for your reply.

That's great news!
Please let us know if anything else comes up.
Happy trading!

[tjendra]

Hi tjendra,

Thank you for your reply.

That's great news!
Please let us know if anything else comes up.
Happy trading!

But I am still having trouble loading the ADD index. I am connected to IQFeed first and then IB Feed. IQFeed does not have this index but IB Feed has it. But an error message saying "Error on loading chart data for '^ADD Nyse': !ERROR! Unknown Error." pops up when I try to load the ADD index. Shouldn't it get the data automatically from IB Feed?

[NinjaTrader_Kyle]

Hi tjendra,

Thank you for your reply.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

Please include a your log and trace files from today's date.
You will find your log file here: My Documents > NinjaTrader 6.5 > Log > log.20090429.txt

You will find your trace file here: My Documents > NinjaTrader 6.5 > Trace > trace.20090429.txt