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"you can not trade a futures contract in the dynamic superdom. use the static dom"

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    "you can not trade a futures contract in the dynamic superdom. use the static dom"

    I am getting this error message please help!

    #2
    Hi mic.o8o,

    Thank you for your note.

    Could you please send a message to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

    Please include your license key. You will find this listed under Help > License Key.

    Thank you!
    KyleNinjaTrader Customer Service

    Comment


      #3
      Hello,

      This error means that you are enabled for the Static SuperDOM, so you must use that for futures trading.

      If you wish, we can disable the Static SuperDOM so you only have access to the Dynamic and you can then trade futures contracts. Please respond by email, not on this thread, if you wish to disable the Static SuperDOM.

      Thank you!
      Ray S.NinjaTrader Customer Service

      Comment


        #4
        Am I paying for static dom every time i make a trade?

        Comment


          #5
          Yes, some brokers include this in their price structure. If you don't have to purchase TT credits from us, than your broker most likely includes it.
          Please see this link for more information on the TT credits: http://www.ninjatrader.com/webnew/tr...settlement.htm
          Ray S.NinjaTrader Customer Service

          Comment


            #6
            If I am trading off the chart does the fee still apply to the transaction?

            Comment


              #7
              Yes, when you have the Static SuperDOM enabled, any trade you make in any window will use TT credits.

              See this thread for a discussion of similar questions: http://www.ninjatrader-support2.com/...perDOM+credits
              Ray S.NinjaTrader Customer Service

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