some trailing on background of chart

[MoreYummy]

Some trailing on background of chart after the Cross Hair is stay at a place, then moved away, so if i move again, another Pink cross hair stay in background.

I have to click on chart to remove all of them. However it repeat itself again at the spot I clicked with a pink cross hair background on chart.

Not sure if you understand this, it is kind of weird. It looks like LCD trailing, but it never cleared until I left click on chart.

[NinjaTrader_Bertrand]

Hi MoreYummy, does this happen for a fresh chart in a fresh workspaces as well? It would be great if you can post a screenshot of the issue you see here - Thanks!

[MoreYummy]

I just made a new chart, it has same problem.

However I am trying to make a screen shot, now the problem still exist, but it will go away it self automatically after a few second without me moving the mouse on the chart. It does this sometimes, sometimes I need to left-click to clear al the pink cross-hair.

How do you take screen shot, Print Screen? Where will the picture file stay?

[NinjaTrader_Bertrand]

Yes, please do a Print Screen and paste it then into Paint for example. Save it then as gif and attach it to your post. Thanks!

[MoreYummy]

where does the Print Screen file go?

[NinjaTrader_Bertrand]

It's temporarily saved, just open Paint after the PrintScreen and select Edit > Paste, then save as .gif file.

[MoreYummy]

Totally forgot how Print screen works

Here is the screen shot.

[NinjaTrader_Bertrand]

Great thanks! Does it also appear for a clean chart without any indicators applied? Do you see any errors in the Log tab of the Control Center as this happens?

[MoreYummy]

No, there is no error in log file.

I also tried a new chart without anything on it, same issue.

Also I tried reboot, and only open ninja trader, same issue.

Only thing that is different from time to time is those pink-cross-hair dispeared by clicking, or without clicking.

[NinjaTrader_Bertrand]

Hi MoreYummy, I'd suggest you rework your .NET framework installation with those instructions and retest this -

• Terminate any applications running on your PC
• Go to the Windows Control Panel
• "Add/Remove programs" for XP users or "Uninstall a program" for Vista users
• Locate Microsoft .NET Version 2.0 and uninstall
• Re-install .NET 2.0 (Download from here)

Note: Do not reboot your PC in between these steps as this can potentially create more issues that we are unfortunately not qualified to assist with.

[MoreYummy]

I only have Microsoft .NET Framework 3.5 SP1

Perhaps that is the problem?

So I should go ahead and uninstal 3.5 and install 2.0?

[NinjaTrader_Jason]

I suggest to uninstall .NET Framework 3.5 SP1 and re-install .NET Framework 3.5 SP1 at the link below.

http://www.microsoft.com/downloads/details.aspx?FamilyID=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en

[MoreYummy]

I unistall 3.5 SP1, and reinstall it. Then reboot computer, same issue.

Any other idea?

[NinjaTrader_Bertrand]

MoreYummy, please contact me at support at ninjatrader dot com Attn Bertrand with your trace and log files so I can review what else could be the issue at play. You can find those files in the MyDocuments > NinjaTrader 6.5 folder under Trace / Log. Thanks!